FAQ

FAQ

You can learn more from our asked questions

We are dedicated in supporting you! From the moment your first contact with us till your follow-up post treatment with your doctor, we are with you with every step of the way on your journey to get the best treatment.
Medical Tourism (also known as health tourism or medical travel) is a term to describe the tendency of where people travel from one part of the world to another to obtain medical, dental, and surgical care.

This is the first, and probably the most important question that comes to mind when talking about medical tourism.

Any medical surgery or procedure, no matter where it’s carried out, entails some risk. In order to reduce this risk, we work hard to research and provide our clients with information on various options for high quality medical facilities.

The following are some of the important things that we consider when we add any health care provider to our network (one or more of the below):

  • ISO 9000 certified or accreditation from Joint Commission International (JCI), USA. (JCI is the international arm of the Joint Commission on Accreditation of Healthcare Organizations, which evaluates quality standards of US hospitals). If they are not yet accredited by either of these, they should at least be working towards these certifications or accreditations. They follow the best practices and quality standards in the industry.
  • Track record of quality service, no waiting time, personal attention from doctors. Feedback that we get from previous patients enable us to obtain this information.
  • Staff who speak English or have an English speaking interpreter available for international patients.
  • Excellent infrastructure (clean A/C rooms, TV, Internet connectivity)
  • Comfortable accommodation and facilities for any one accompanying the patient.

Medical, cosmetic, dental, diagnostics, infertility and cancer treatment, and many other medically related and surgical procedures. We also provide wellness treatments i.e. Ayurveda and Naturopathy.

Savings can be from 30-90%, depending upon the procedure and the destination.

Many of the doctors from these institutions have been educated and have worked in the USA or a developed European country. 

Yes, we provide you with the doctor’s professional credentials.

You are not required to tell your doctor at home. However, we recommend that you discuss your thoughts about having a medical procedure abroad with your general practitioner. We can facilitate correspondence between your doctor and the relevant physician at one of our partner facilities, if you wish.

In rare cases if your doctor is against medical tourism, encourage him to do a research on the medical care facility and physicians we deal with. He/She will be surprised to know that these are better equipped than many local facilities.

Yes. If not, someone in their staff is competent in English and helps bridge any communication gap.

The companion can travel with you. He/she would need a valid passport and may need a visa as well (this depends on destination country and country of origin/citizenship). We can help in this regard.

This is where we come to your assistance. As an individual, not only finding the right medical center, but also the right accommodation that meets your and your companion’s comfort could be disquieting. Before you leave for your trip, we work with you to make sure you are booked in an accommodation of your choice and liking.

No. The hospital charges the same. The benefit you have when you go through us is that we help you with a lot of information that we have already researched. Plus, unlike going directly to an overseas hospital where you do your own trip planning, we provide a complete package support (pre-trip planning and destination support) for free.

Compared to the savings in the medical costs, travel cost is usually negligible.

We are dedicated in supporting you! From the moment your first contact with us till your follow-up post treatment with your doctor, we are with you with every step of the way on your journey to get the best treatment.

Each quote details what is included. Please feel free to clarify, if you have any question on the quote, once received.

Yes, it may be possible. However, this will, depend on the doctor’s assessment of your case. This may be more cost beneficial.

Each patient is assigned to a case-manager (CM) who will take care of all details relating to their visit and successful return and recovery.


  • Register on our website by clicking on GET A QUOTE or LOGIN/REGISTER and receive your own patient portal link to register.

  • Login to explore procedures and providers on your portal.

  • Request for a quote on your specific treatment.

  • Complete filling all your medical history and upload relevant medical records.

  • We will follow up and request for additional details, if required.

  • We will match your requirement with the right doctor and a health care provider and provide you with a detailed treatment plan along with quotes from multiple hospitals.

  • Teleconsultations/video consultations may be arranged, if required (available upon accepting the quote).

  • Option to accept or decline the quote(s).

  • Receive confirmation of treatment date from the hospital.

  • Arranging travel arrangements for Treatment/Procedure

  • All patients must obtain medical travel insurance before departing to the treatment destination.

  • Prior to your arrival, all requirements specified by you would be arranged.

  • Pre-Treatment Appointment with doctor at hospital, may include any pre-operative tests subject to procedure you are undergoing.

  • Pending payment is collected

  • Treatment

  • Admission and procedure is performed on appointed date as per schedule

  • Post Treatment Review

  • Hospital Discharge to hotel/airport subject to schedule.

  • Customized Tour as per request:

  • If a custom tour has been opted, the necessary transfer will be arranged subject to the consent of the treating doctor.

  • Return to home country

  • Follow up with your doctor


If you have more questions, or need handholding with placing an inquiry, please contact us at contact@mediblisstours.com or call us at Toll Free: +1 800 407 7151

It is very possible that the procedure you are looking for is not listed in our application form or website, but there is a good chance we cover it. Send us a query on what you are looking for and we can provide you the information you need, if available, or request it from any of our wide network of hospitals.

Yes, depending on your country of origin and/or citizenship and country of destination, you will need a valid passport and/or Visa (we can help you with this, as well). Most of the countries and the airlines are now requesting for Covid 19 vaccination certificate to ensure and protect the interest of the rest of the community.

Patients most likely to use medical tourism are those whose medical insurance do not cover an expensive procedure at home, or the co pay is very high, or the medical procedure is not available at home.  Another case is where there is a long queue for getting the medical help in their home country.

There is an inherent risk in every medical procedure. Our focus is to minimize the risks involved by working only with accredited hospitals, and certified medical professionals who deliver high quality of care.

Although you are NOT REQUIRED, the CDC recommends immunizations. They are different for each country.


In most cases, the medical package includes the following. Please refer to the quote provided to you for up to date information.

  • Pre surgical consultations
  • Transport to and from the Airport or Hotel if required
  • Surgeon and Anesthetist fees in relation with the operation
  • Operation theatre fees and medical and surgical appliances costs in relation with the operation
  • Nursing care, diagnostic and therapeutic services costs during in-patient stay at the Hospital in relation with the operation.
  • In-patient drugs and dressing, implants
  • In-patient X-ray and physiotherapy as prescribed by Surgeon
  • In-patient accommodation and meals

 

  • Any drugs prescribed following patient’s discharge from the hospital
  • Any care or service relating to any complications that may arise, which is not related to the Patient’s Surgical Treatment (additional costs will be charged to Patient in accordance with the Hospital’s standard charges prevailing at the time of the complication.)
  • Any service or care relating to major complications that may arise during the Patient’s operation, which necessitates Patient’s transfer into an Internal or External Specialized Intensive Care Unit. Additional costs relating to the said major complication treatment will be charged to the patient in accordance with the standard charges prevailing at the time of the complication.
  • Any in-patient stay extension in the hospital, with regard to the initial length of hospitalization, in relation to the Patient’s surgical treatment, and decided upon, due to medical reasons, by the patient and the surgeon. In such an event, costs relating to the in-patient stay extension will be charged to the Patient and paid by the Patient immediately to the Hospital.

Yes, you can. We partner with financial institutions to help you with financing your medical treatment, subject to your individual credit history and also the type of treatment opted.

Office Address:

Medibliss Tours Ltd.
Suite # 200 7404, King George Blvd. Surrey, British Columbia
V3W 1N6, Canada

Call for help:

Toll Free: 1 800 407 7151 (USA & Canada)

Mail for information:

contact@mediblisstours.com

Write to us for more information

    Melbourne, Australia
    (Sat - Thursday)
    (10am - 05 pm)